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The main goals of Super Pup are to provide an outstanding service to dog owners and to actively pursue continuing education amongst its trainers. It is envisaged that this Code Of Ethics will also provide owners of dogs with the confidence that Super Pup certified trainers are knowledgeable, caring and conscientious and will help them achieve their training goals through the use of kind and humane training methods.

Trainers are required to agree to this Code Of Ethics in writing prior to certification being granted:

As a certified Super Pup trainer I agree to:

  • Provide honest, professional services of the highest standards.
  • Adhere to the overall goals of the Super Pup programme.
  • Assess my own knowledge, experience and qualifications and work within my professional limits.
  • Continue professional development by participating in the CPD programme; attending conferences, workshops and seminars; and pursuing other educational opportunities.
  • Treat all dogs and owners with respect, taking into account their physical and psychological well-being and respecting owner's wishes regarding the training of their dogs.
  • Respect the privacy of the dog owners and hold in confidence all information obtained in the course of professional services, unless otherwise agreed upon in advance. I will use discretion in revealing information regarding dogs displaying potentially dangerous behavior.
  • Incorporate what it means to be a responsible dog owner into training programs.
  • Be respectful of colleagues and other professionals and not falsely condemn the character of their professional acts.
  • Provide puppy owners with an approved nutrition puppy pack during their training course.

Certification and association with Super Pup will be terminated with immediate effect in any of these cases:

  • Veterinary diagnosis by a trainer. The relationship between dog trainers and veterinarians must be cooperative for the benefit of dogs and their owners. Any and all suspected medical problems must be referred to a veterinarian. 
  • Cruelty, abuse or neglect to animals or humans.
  • Business fraud, plagiarism or copyright infringement, slander or libel.
  • Representation of him or herself as an official spokesperson for Super Pup without prior written approval.
  • Any action which is found to be inconsistent with the goals of Super Pup.
  • Non compliance with the Code Of Ethics.

 

While we do operate an on-going quality control programme, we obviously cannot attend every single Super Pup class nationwide. We ask you to be our eyes and ears in this respect - please report any violations of our Code of Ethics to watchdog@superpup.co.za.

Thank you.

 

 

Super Pup trainers - the best of the best!

Tersia Kock - Parkwood & Oaklands

Steve McClean - Honeydew

Maxine Quinton - Bredell & Pretoria

Chris Waldron - Fourways

Belinda Thomas - Centurion

Gill Painter- Stellenbosch & Joostenbergvlakte

Caroline Peacock - Ballito

Candi Moon - Melville

Shannon McKay - Honeydew


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Last updated: 02/22/12

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